Confirmed Service Customer
Took 90 min to get an oil change when there were two cars total there. Got the detailed report on my car after 15 minutes of being there but took another hour 15 to be done! Tread on tires were bad and told them I would like a quote on a few options…I asked for it when paying and he said he forgot. Customer service has gone down the drain over the last year and a half. I purchased the car there my last set of tires there and convinced my parents to get a truck there. Neither me or my parents will be back. Also left a voicemail for the service manager and never heard back. Atrocious experience
Mitchell K.
WAUNAKEE,
WI
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Great mechanics and staff all around. I’m and out and my car even got cleaned! Thank u!
Confirmed Service Customer
Excellent customer service from all the personnel Love the fact that you let pets in the facility
Confirmed Service Customer
I like getting a morning appointment so I can go there, get in and out quickly, and wait for my car if it's something simple like an oil change.
Confirmed Service Customer
Most dysfunctional experience of my life! Was waiting in their customer area, which they were aware of but discovered later in the day they had sent m...