194 Reviews Found
Confirmed Service Customer
Car got checked in right away and knowing the car would be going into storage our technician suggested a fuel additive to to help get the car through winter. I was well informed of the progress and when the service was finished. I also appreciate the wifi, coffee and cookies. Thank you
Sally R.
MADISON
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
My salesperson Johny Garcia asked many questions regarding to my likes and dislikes regarding to my expectations of the car. No pressure and answered ever question I had.
Raymond L.
VERONA
Was this review helpful?
Confirmed Sales Customer
Austin was an amazing salesman. He did a great job at respecting my monetary limits and overall expectations. I would highly recommend him to anybody looking for a vehicle. It was a very positive experience. It is obvious the dealership has an incredible group that look out for each other.
Karena C.
Monroe
Was this review helpful?
Confirmed Sales Customer
Sales associate, John Seymour was excellent. I got the impression from everyone at the dealership that they realize how important excellent customer service is for repeat business. I will always come back.
Terry N.
WAUNAKEE
Was this review helpful?
Confirmed Service Customer
Very helpful and polite. The gives me a great sense of confidence that my Impala is road worthy and dependable.
John S.
Madison
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Austin was great to work with and very professional. We felt welcomed, informed, and were able to take some time to make a decision about purchasing our car. Austin was always quick to respond with any questions that we had.
Joshua P.
MARSHALL
Was this review helpful?
Confirmed Service Customer
Visit was due to recall. Everything went very well.
Douglas B.
CROSS PLAINS
Was this review helpful?
Confirmed Sales Customer
Very accommodating and willing to answer questions and concerns!
Keith S.
Blanchardville
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
I came in for my first oil change on my new car. I got in right away. The staff was friendly and welcoming. Within 15 minutes, I got a text that my oil change was complete. When I went to pay for the service, I was pleasantly surprised that there was no charge as GM covered the first service.
Marcia P.
verona
Was this review helpful?
Confirmed Sales Customer
Austin took very good care of us. He answered all our questions and helped us make decisions on purchasing a demo Trail Blazer. Also, he helped set up the radio and other features we wanted to be able to use. He explained the different features that we had questions about. He kept in touch with us to check on our questions. We feel that we can contact him any time if we have questions.
Thomas M.
MADISON
Was this review helpful?
Confirmed Sales Customer
Quinn was a professional customer satisfaction oriented salesman. I look forward to continued service thru Bergstrom for the next three years at least. Thank you
Peter B.
MADISON
Was this review helpful?
Confirmed Service Customer
Every other dealer i have been to does a thorough check of the car and videos it. The video i received was essentially a picture of my car in the shop. They also sent me several items that needed to be changed. I had "replace air filter, $110......but I also received a message from Chevrolet asking if I wanted to change my air filter for something like $40 and I could add it with a click, which i did. When I went to pay, no air filter was changed and I was told, "oh sometimes our internet is bad, I see where you added it. That's weird cause the part is normally $50 and the rest ($60) is labor. I can do that for you now for $110
Robert B.
Sarasota
Was this review helpful?
Confirmed Service Customer
Everybody was very professional and got the oil change done in a timely manner.
Steve J.
PRAIRIE DU SAC